The Information Technology Infrastructure Library (ITIL) is a set of concepts and policies for managing information technology (IT) infrastructure, development and operations.

ITIL is published in a series of books, each of which cover an IT management topic. The names ITIL and IT Infrastructure Library are registered trademarks of the United Kingdom's Office of Government Commerce (OGC). ITIL gives a detailed description of a number of important IT practices with comprehensive check lists, tasks and procedures that can be tailored to any IT organization.

ITIL Links

http://itsm.fwtk.org/
Official ITIL Website
The OGC website
IT Service Management Forum (International)
The ITIL definition site
The ITIL Forum
The ITIL Open Guide
American ITIL
http://www.itilcertification.org/
http://www.itilcertification.net/index.html

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